USE CODE CATBAZAAR TO GET 10% OFF
New Cat Parent Essentials
New Cat Parent Essentials
Everything you need to start your cat parenting journey with comfort, care, feeding, grooming, and play.
Multi-Cat Essentials
Multi-Cat Essentials
Smart picks for homes with 3 or more cats — designed for comfort, hygiene, play, and everyday convenience.
More Than Numbers. A Promise to Cat Parents
Cat-Focused
Our main focus is cats, even when some products are useful for other pets & pet parents.
Affordable by Intention
Thoughtful cat products made more accessible for Indian cat homes.
Experience-Led
keep the subscription because delivery timing fits their routine.
Quality Checked
Focused on comfort, practicality, and daily use.
Cat-Focused
Our main focus is cats, even when some products are useful for other pets & pet parents.
Affordable by Intention
Thoughtful cat products made more accessible for Indian cat homes.
Experience-Led
keep the subscription because delivery timing fits their routine.
Quality Checked
Focused on comfort, practicality, and daily use.
Why Cat Parents Are Choosing Catbazaar
Frequently Asked Questions
General information
Shipping & Delivery
Returns & Exchanges
Where is Catbazaar based?
Catbazaar is based in Delhi, India and serves Indian cat parents through our online store, catbazaar.in.
Are the products on Catbazaar randomly selected?
No. Every product is chosen with logic, real cat experience, and usefulness in mind. We focus on products that solve everyday problems for cat parents and improve comfort for cats.
Are your products suitable for all cats?
Most of our products are suitable for cats of different ages, breeds, and sizes. However, every cat has different habits and preferences, so we recommend checking the product description before buying.
Are your products safe for cats?
We try our best to select products that are practical and cat-friendly. However, we always recommend using any product under supervision, especially toys, feeders, grooming tools, and new accessories.
Do you ship across India?
Yes, we ship Catbazaar products across India, depending on courier service availability in your area.
How long does it take to process an order?
Orders are usually processed within 24–48 working hours after confirmation.
Will I receive order confirmation?
Yes. Once your order is placed successfully, you will receive an order confirmation through email/SMS/WhatsApp, depending on the contact details provided during checkout.
Can I cancel my order before shipping?
You can request cancellation before the order is shipped. Once the order has been dispatched, cancellation may not be possible.
How long does delivery take?
Delivery usually takes 3–7 working days, depending on your location, courier partner, and shipping conditions.
Can I return a product if my cat does not like it?
Since cats can be very individual in their preferences, we usually cannot accept returns simply because a cat does not like or use the product, unless the product is defective or incorrect.
Can I exchange a product?
Exchanges may be possible if you receive a damaged, defective, or wrong product. Please contact us within the allowed return/exchange period.
What should I do if I receive a damaged product?
Please contact us immediately with clear photos/videos of the product, packaging, shipping label, and the issue. This helps us verify the damage and assist you faster.
What if I receive the wrong product?
If you receive a wrong item, please contact us with photos of the product and order details. We will check and help with replacement or resolution.
Who pays for return shipping?
If the issue is due to a wrong, damaged, or defective product, Catbazaar may arrange or guide you regarding return shipping. For other cases, return shipping charges may apply.
